1. Information We Collect

We may collect personal information such as your name, phone number, email address, details about your service request, and any other information you voluntarily submit through our forms or direct communication.

2. How We Use Your Information

We use the information you provide to respond to inquiries, deliver requested services, send appointment reminders and updates, improve our customer service, and communicate via SMS or email with your consent.

3. SMS Communication

By submitting your phone number, you consent to receive SMS messages from Big Dog Grading. Message and data rates may apply. You may opt out at any time by replying “STOP.”

4. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as required to provide services (e.g., appointment reminders through our SMS platform) or when legally required.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure.

6. Your Choices

You can opt out of SMS or email communications at any time. If you want to update or delete your information, please contact us directly.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Big Dog Grading

1607 Firetower Rd

Phone: (803) 324-4516

Email: [email protected]